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Whether you need help configuring the bot on a VPS, want to report a bug, have a partnership idea, or are a journalist looking for a quote — the address above is the right place. Please include screenshots or logs when relevant, it speeds the reply.

Existing user?

If you already have an account, your dashboard has a dedicated support panel that pre-attaches your license key and OS info to the message — faster than emailing us blind.

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Affiliate & press

For affiliate inquiries, see the Affiliate Program page or write to the address above with subject prefix [AFFILIATE]. Press kit (logos, screenshots, brand colours) available on request.

Where we are based

WIN Weather Bot is operated from Italy. Customer correspondence is handled remotely; we do not currently offer in-person meetings or phone support. Written communication via email guarantees the fastest, most traceable resolution.

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